INDEPENDENT BUILDER · OPEN TO OPPORTUNITIESPORTFOLIO / 2026

I turn messy leads,
forms and follow-ups
into Zoho systems
that run themselves.

Zoho Flow · CRM · Forms · Writer · Projects HTML / CSS / JS

A practical Zoho automation builder who connects intake, CRM records, documents and delivery — and builds the websites around them.

mnkiswan@gmail.com
BUILT, NOT JUST PLANNED

One intake.
Connected onboarding.

Forms / Flow / CRM / Writer / Projects
14case studies
1built workflow
5core Zoho tools
Project counts. No invented performance metrics.
01 / FIND THE FRICTION

Is this you?

Tick what slows your business down. Get a starting roadmap you can take into an audit.

YOUR DAY, BEFORE THE FIX0 selected
Choose the problems in your business
YOUR PERSONALISED STARTING ROADMAP

Find the first useful connection.

Choose a pain on the left. I'll map it to an intake, record, document or follow-up step.

Email me this roadmap ↗

Select a pain and enter your email. Your mail app opens a draft for you to send; nothing is sent automatically.

SEE THE DIFFERENCE / ILLUSTRATIVE SIMULATION

The same lead. A different journey.

A form triggers Flow, updates CRM, assigns an owner, and schedules the next step. A person confirms the deal outcome.

Fictional lead: Alex at Northstar Studio. No real records, messages or deal outcomes.
02 / THE PROJECT NOTEBOOK

Show the problem.
Map the way through.

One built project. One in progress. Twelve concepts. Open a card for the trigger, steps, evidence and next improvements.

01
BUILT
CLIENT ONBOARDING AUTOMATION

From scattered intake
to a ready-to-start project.

Forms → Flow → CRM records → Writer welcome document → Projects task plan. With segment routing and error alerts.

PROOF YOU CAN INSPECTImplementation notes on GitHub ↗No unverified savings or client results.
03 / A CLEAR WAY TO WORK TOGETHER

Start small.
Connect what matters.

Audit → starter → integrated build → care. Scope comes first. Paid work is quoted after the audit.

01 / DISCOVER

Free workflow audit

Find the one process worth fixing first.

What you get

  • A bottleneck discussion
  • A high-level workflow map
  • A recommended first step

Typical timeline

One 30-minute conversation.

What I need from you

Your tools, current process and biggest frustration. Sanitised examples help.

Free · No build commitmentBook the audit ↗
02 / FIX ONE THING

Starter automation

Connect one repeatable process with a clear end point.

What you get

  • One agreed workflow
  • Field mapping & exception path
  • Testing and handover notes

Planning window

About 1–2 weeks after access and scope are ready.

What I need from you

An owner, sample inputs, tool access and acceptance criteria.

Quote after auditDiscuss a starter ↗
04 / KEEP IT USEFUL

Care plan

Give your workflow a maintenance and improvement rhythm.

What you get

  • Agreed health checks
  • Issue triage & change log
  • Scoped improvements and reviews

Planning window

Recurring monthly scope. Response windows agreed in writing.

What I need from you

An existing documented setup, an owner and a clear way to report issues.

Quote after auditTalk about ongoing care ↗

These are planning estimates, not delivery guarantees. Tool licences, approvals and scope affect timing. No paid work starts without an agreed scope.

THE PROCESS / NO BLACK BOX

You should understand
the system you own.

  1. 01

    Discover

    Goals, users, constraints and success criteria.

  2. 02

    Map

    Triggers, fields, decisions and exceptions.

  3. 03

    Build

    One agreed workflow, reviewed as it takes shape.

  4. 04

    Test

    Valid, invalid and duplicate inputs. A test checklist.

  5. 05

    Hand over

    Documentation and a training walkthrough.

04 / THE BUILDER & THE TOOLKIT

Curious enough to ask.
Practical enough
to build.

I'm Emilia. I build Zoho automations and websites around the way a business actually works.

My focus is connecting the steps people repeat: capturing a lead, updating a record, preparing a document and assigning the next action.

I'm seeking roles and project collaborations where I can contribute with my current toolkit and keep developing the integration skills below.

Talk about a role or a process ↗
STRONG / MY CURRENT TOOLKIT

The stack I work with.

Zoho FlowZoho CRMZoho FormsZoho WriterZoho ProjectsHTML / CSS / JS
CURRENTLY LEARNING / NOT CLAIMED EXPERTISE

The next connections.

  1. 01
    DelugeCustom logic within the Zoho ecosystem
  2. 02
    REST APIs & webhooks · JSON · OAuthData exchange, events and authenticated connections
  3. 03
    Zoho CreatorCustom business app foundations
  4. 04
    n8n / MakeBroader automation patterns
HOW I APPROACH REQUIREMENTS

Who does the task? What starts it? What data is needed? What happens when it fails? What should a person approve? The answers shape the build.

06 / TRY THE LOGIC

Less explaining.
More trying.

Five small experiments. Fictional sample data, transparent rules, and no connection to your real business tools.

EXPERIMENT 01

Build an onboarding workflow.

Click the steps in order, or drag them into the canvas. Keyboard: Tab, then Enter.

Interactive demo
Your next great workflow starts here.
    Start with Form. Build through to Projects.
    Sample client: Alex · Northstar Studio (fictional demo data)
    EXPERIMENT 02 / LEAD INTELLIGENCE

    What does this lead need?

    Try an enquiry and see a transparent Hot / Warm / Cold recommendation.

    Try:
    AWAITING YOUR MESSAGE

    Results appear here, with the matched signals.

    Rule-based AI-style demo. No AI API, network request, or lead storage. Recommendations need human review.
    EXPERIMENT 03 / TIME BACK

    What could automation free up?

    Estimate the value of repetitive work you could automate.

    ESTIMATED ANNUAL TIME VALUE$7,800260 hours back / year
    Per week$150
    Per month$650
    Illustration only: hours × rate × 52 weeks. Month = year ÷ 12. Before setup costs, fees, and maintenance; not a guaranteed ROI.
    EXPERIMENT 04 / FIND YOUR STARTING POINT

    Your business. Your next automation.

    Pick a business type and the task that takes up your day.

    1. What kind of business?
    Choose your answers to discover a recommended workflow.
    SIDE QUEST / TAKE A LITTLE BREAK

    Catch the lead.
    Keep the momentum.

    Ten leads. Twenty seconds. Click or press Enter on each target to qualify it before time runs out.

    No moving target in reduced-motion mode. Scores live only in this browser. No global leaderboard or personal data.

      Leads 0 / 10Time 20s

      Ready when you are.
      Start a round to meet your first lead.

      Your next high score starts here.
      07 / NOTES FROM THE WORKBENCH

      Useful thinking.
      Plain language.

      Four short notes on getting more useful work out of your systems.

      08 / LET’S MAKE WORK FLOW

      A clearer process.
      A good next step.

      Hiring a builder? Untangling a process? Tell me where you are and what you want to work better.

      mnkiswan@gmail.com ↗Download CV placeholder ↓

      Placeholder file only. My full CV will be added here.

      Let's find a time to connect.

      This opens an email draft. It doesn't book a meeting or submit anything to a server.

      Your details stay on this page until you choose to send the email.

      09 / BEFORE WE CONNECT

      Fair questions.

      Clear expectations make better projects.

      Do I need Zoho already?

      No. We can start by mapping the process and deciding whether Zoho fits. If you already use it, we review the current setup first. Licences and account choices are agreed separately.

      How long will the work take?

      A free audit takes 30 minutes. A small scoped automation may fit a 1–2 week planning window; an integrated build may need 3–6 weeks. The final timeline depends on access, requirements, approvals and testing.

      What if an automation breaks?

      We define failure paths, ownership and a test checklist during the build. Handover notes explain how to spot and report an issue. Ongoing checks and response windows can be agreed through a care plan; no round-the-clock support is implied.

      How do we work remotely?

      We agree a shared brief, review points, timezone overlap and a communication channel. I share workflow maps and progress for review, then provide documentation and a training walkthrough at handover.

      Which projects are actually built?

      Only Client Onboarding Automation is labeled Built. Its implementation notes are linked. AI Lead Management is In progress. The other twelve are Concepts with proposed approaches, not client deployments.

      Will the demos touch my business data?

      No. The playground uses fictional examples and browser logic. The qualifier is rule-based, not a live AI service. Only game scores and display preferences are stored locally. Email actions open a draft in your mail app.

      What does the free audit include?

      A 30-minute discussion, a high-level map and a recommended next step. It does not include a complete implementation. Any paid work is scoped and quoted after the audit.

      Hire me ↗